Mobile Game Standard Terms and Conditions-Standard Terms and Conditions No. 10078 (enacted on October 27, 2017) - Revivison applied (Nov. 19, 2020)
Chapter 1: General Provisions
Article 1 [Purpose)
These terms and conditions refer to the company and service users for the use of game services provided by Wondersquad Inc. (hereinafter referred to as the “Company”) through mobile devices and accompanying networks, websites, and other services (hereinafter referred to as “Services”). The purpose is to stipulate the rights, duties and responsibilities of the company, and other necessary matters.
Article 2 (definition of terms)
① The definitions of terms used in this agreement are as follows.
1. “Company” means a service provider through mobile devices.
2. “Member” means a person who signs a contract for use in accordance with these terms and conditions and uses the services provided by the company.
3. “Temporary member” means a person who provides only some information and uses only part of the services provided by the company.
4. “Mobile device” refers to a device that can download or install content and use it, such as mobile phones, smartphones, portable information terminals (PDAs), and tablets.
5. “Account information” refers to the member's membership number, external account information, device information, nickname, profile picture, friend list, etc., information provided by the member to the company, game usage information (character information, items, level, etc.), and usage fees Collectively referred to as payment information.
6. “Content” means any paid or free content (games and network services, applications, game money, game items, etc.) digitally produced by the Company in connection with the provision of services for use with mobile devices.
7. “Open Market” means an e-commerce environment built to install and pay game content on mobile devices.
8. “Application” refers to all programs that are downloaded or installed and used through mobile devices in order to use the services provided by the company.
9. “Game service” is one of the services provided by the company, and refers to games that members run on mobile devices and services accompanying them.
② The definition of terms used in these terms and conditions shall be in accordance with the relevant laws and policies for each service, except for those specified in Paragraph 1 of this Article, and those not specified in these terms shall follow the general commercial practice.
Article 3 (providing company information, etc.)
The company displays the following items in the game service so that members can easily recognize it. However, the privacy policy and terms and conditions can be viewed by members through the connection screen.
1. Company name and name of representative : Wondersquad Inc. / Kwanhee Seo
2. Address of business office : 402-N108, 12 Teheran-ro 70-gil, Gangnam-gu, Seoul, Republic of Korea (06193)
3. Phone number, e-mail address : +82-2-568-7273 / [email protected]
4. Business registration number : 689-87-00541
5. Mail- order business report number : 2017-Seoul Gangnam-00149
6. Privacy Policy
7. Terms of Service
Article 4 (Effect and Change of Terms and Conditions)
① The company posts the contents of this agreement in the game service or on the connection screen so that members can know. In this case, important contents such as service interruption, subscription withdrawal, refund, contract cancellation/termination, and the company's disclaimer among the contents of this agreement are clearly marked in bold letters, colors, symbols, etc., or through a separate connection screen, Handle it to be easy to understand.
② When the Company revises the Terms and Conditions, the date of application, the revision content, and the reason for the revision shall be specified and posted in the game service or on the connection screen at least 7 days before the application date to notify the member. However, if the changed content is unfavorable to the member or is a material change, it shall be notified in the same manner as in the main text and notified to the member by the method of Article 27, Paragraph 1, until 30 days before the effective date. In this case, the contents before the revision and the contents after the revision are clearly compared and displayed so that members can understand.
③ If the company revises the terms and conditions, the member's consent to the application of the revised terms and conditions is checked after notifying the revised terms. In the event of a notice or notice in Paragraph 2, the Company shall also notify or notify that if the member does not express consent or rejection to the revised terms, it may be deemed to have been agreed. If you do not mark it, you will be deemed to have agreed to the revised terms and conditions. If the member does not agree to the revised terms and conditions, the company or the member may terminate the service use contract.
④ The company takes measures so that members can inquire and respond to the contents of this agreement with the company.
⑤ The Company shall provide the 「Act on Consumer Protection in Electronic Commerce, etc.」, 「Act on Regulation of Terms and Conditions」, 「Game Industry Promotion Act」, 「Act on Promotion of Information and Communication Network Utilization and Information Protection, etc.」, and 「Content Industry Promotion Act. This agreement may be amended to the extent that it does not violate relevant laws and regulations such as ”.
Article 5 (Conclusion and application of use contract)
① The contract of use is concluded when the person who wants to become a member (hereinafter referred to as “subscription applicant”) agrees to the terms and conditions and then applies for service use, and the company approves the application.
② In principle, the company accepts the application of the applicant. However, the company may refuse to accept the application for use that falls under any of the following subparagraphs.
1. If the contents of the application for use are falsely
entered or the requirements for the application for use are not satisfied 2. When the company uses the service through an abnormal or indirect method in a country where the service has not been provided
3. 「Game Industry Promotion Act」 When applying for the purpose of doing an act prohibited by related laws, such as
4. When applying for the purpose of hindering the well-being and order of society or good customs
5. When attempting to use the game service for illegal purposes
6. Pursuing profit If you intend to use the game service for the purpose
7. If it is judged that consent is inappropriate for reasons similar to each subparagraph
③ In the case of any of the following, the Company may withhold approval until the reason is resolved.
1. When there is no room in the company's facilities, it is difficult to support a specific mobile device, or there is a technical obstacle
2. When there is a problem in service, service usage fee, or payment method
3. Use for other reasons If it is judged that it is difficult to accept the application
Article 6 (rules other than the terms and conditions)
Regarding matters not specified in these terms and conditions and interpretation of these terms and conditions, the ``Consumer Protection Act in Electronic Commerce, etc.'', ``Act on Regulation of Terms and Conditions'', ``Game Industry Promotion Act'', ``Information and Communication Network Utilization Promotion and It is subject to related laws or commercial practices such as the Information Protection Act, etc., and the Content Industry Promotion Act.
Article 7 (operation policy)
① Matters necessary to apply the terms and conditions and the matters entrusted by specifying the specific scope of the terms and conditions may be determined as the game service operation policy (hereinafter referred to as “operation policy”).
② The company posts the contents of the operation policy in the game service or on the connection screen so that members can know.
③ If the operating policy is revised, follow the procedure of Article 4, Paragraph 2. However, if the revision of the operating policy falls under any of the following subparagraphs, it will be notified in advance through the method of paragraph 2.
1. In the case of revising the matters entrusted by specifying the scope in the terms and conditions
2. In the case of revising matters not related to the rights and obligations of the
member If the operating policy is revised to the extent possible
Chapter 2 Personal Information Management
Article 8 (protection and use of personal information)
① The company strives to protect members' personal information as stipulated by relevant laws and regulations, and the protection and use of personal information is in accordance with the relevant laws and regulations and the company's personal information processing policy. However, the company's privacy policy does not apply to linked services other than those provided by the company.
② Depending on the characteristics of the service, information that introduces itself, such as nickname, character photo, and status information, that is not related to the member's personal information may be disclosed.
③ The company does not provide the member's personal information to others without the consent of the person in question, except when requested by the relevant national agency, etc. in accordance with relevant laws.
④ The company is not responsible for any damages caused by leakage of personal information due to reasons attributable to members.
Chapter 3 Obligations of the parties to the contract
Article 9 (Company's obligations)
① The company faithfully observes the exercise of rights and fulfillment of obligations stipulated in related laws and these terms and conditions in good faith.
② The company must have a security system to protect personal information (including credit information) so that members can safely use the service, and disclose and comply with the privacy policy. The company shall not disclose or provide personal information of members to a third party, except as stipulated in these terms and conditions and personal information processing policy.
③ The company does not have unavoidable reasons such as natural disasters, emergencies, and obstacles or defects that cannot be resolved with current technology when equipment failure occurs or data is lost or damaged during service improvement in order to provide continuous and stable service. We make every effort to repair or restore it without delay.
Article 10 (Member's obligations)
① Members shall not engage in any of the following activities in relation to the use of the services provided by the company.
1. Entering false information when applying for use or changing member information
2. Buying, selling or giving cyber assets (IDs, characters, items, game money, etc.) through services or abnormal methods not provided by the company, or acquiring them Acts of use
3. Posting articles or sending e-mails by impersonating an employee or operator of the company, stealing the name of another person, pretending to be another person, or falsely specifying a relationship with
another person 4. Credit card or ownership of another person / Purchasing paid content by stealing wireless phone or bank accounts, illegal use of other members' IDs and passwords
5. Unauthorized collection, storage, posting or dissemination of other members' personal information
6. Gambling Performing or inducing speculative behaviors, exchanging and posting obscene and vulgar information, or linking (linking) obscene sites, and transmitting speech, sound, text, pictures, pictures, or videos that cause shame, disgust or fear. Or unhealthy use of the service, such as dissemination.
7. Use of the service for any purpose other than the original purpose, such as for profit, sales, advertising, publicity, political activities, election campaigns, etc.
8. Information obtained by using the company's service Unauthorized copying, distribution, promotion, or commercial use of, known or unknown bugs to use the service.
9. Deception of others to gain profits, and damage to others in connection with the use of the company's services. Act
10. Infringing on the intellectual property rights or portrait rights of the company or others, damaging or damaging the reputation of others
11. Information (computer programs), computer software, hardware, or telecommunication equipment that are prohibited to be transmitted or posted by law Deliberately transmitting, posting, distributing or using viruses, computer codes, files, programs, etc. designed for the purpose of disrupting or destroying the normal operation of the device
12. Changing the application without being granted special rights from the company or other programs in the application Add ⋅ inserted, or reverse engineer or hack the servers ⋅, ⋅ runoff change, or create or change a part of the website randomly separate server source code and application data ⋅ steal impersonating a company
13. that Acts that violate related laws or violate good manners and other social norms
② Members are responsible for managing their accounts and mobile devices, and do not allow others to use them. The company is not responsible for any damages caused by poor management of mobile devices or acceptance of use by others.
③ Members must set up and manage the payment password function to prevent illegal payments from being made in each open market. The company is not responsible for any damages caused by the member's negligence.
④ The company may set the specific details of the following actions, and the member must follow it.
1. Member's account name, character name, guild name, and other names used in the game
2. Contents and methods of chat
3. How to use bulletin boards and services
4. Policy of affiliate service with external mobile platforms such as Kakao, Facebook, Google Plus, etc.
Chapter 4 service use and restrictions on use
Article 11 (Provision of Service)
① In accordance with the provisions of Article 5, the company makes the service available to members who have completed the use contract immediately. However, in the case of some services, the service may be started from a specified date according to the needs of the company.
② When providing game services to members, the company may provide other additional services including the services specified in this agreement.
③ The company can differentiate the use by classifying the member's grade and subdividing the usage time, the number of times, and the scope of the service provided.
Article 12 (use of service)
① Game service is provided for a set time according to the company's business policy. The company informs the game service provision time in an appropriate way on the initial screen of the game application or game service announcement.
② Notwithstanding Paragraph 1, the Company may temporarily suspend all or part of the service in the following cases. In this case, the Company notifies the reason and period of the suspension in advance, such as the initial screen of the game application or the game service announcement. However, if there are unavoidable circumstances that cannot be notified in advance, it may be notified afterwards.
1. When it is necessary for system operation such as regular system inspection, server expansion and replacement, network instability, etc.
2. Normal service cannot be provided due to power outages, service facility failures, congestion in service use, and maintenance or inspection of facilities by telecommunication service providers. Case
3. When circumstances beyond the company's control, such as wartime, incidents, natural disasters, or equivalent national emergencies, occur
③ The company provides services using a dedicated application or network for mobile devices. Members can download and install the application or use the service for free or for a fee using the network.
④ In the case of paid content, you must pay the fee specified in the service to use it. If you download an application or use the service through the network, you may incur a separate fee set by the mobile operator you have subscribed to.
⑤ Downloaded and installed applications or services used through a network are provided according to the characteristics of mobile devices or carriers. In the case of mobile device change, number change, or overseas roaming, all or part of the content may not be available, in which case the company is not responsible.
⑥ In the case of downloaded and installed applications or services used through a network, background work may be performed. In this case, additional charges may be incurred according to the characteristics of the mobile device or carrier, and the company is not responsible for this.
Article 13 (change and suspension of service)
① The company may change the service according to operational or technical needs in order to provide smooth game service, and the contents will be notified within the game service before the change. However, if it is unavoidable to change bugs or errors, emergency updates, etc., or if it does not correspond to a major change, it may be notified afterwards.
② The company may suspend the entire service if it is difficult to continue the game service due to serious business reasons such as abolition of business due to business transfer, division, merger, contract expiration for game provision, and significant deterioration in profits of the game service. . In this case, the date of suspension, reasons for suspension, and conditions of compensation are notified through the initial screen of the game application or the connection screen until 30 days prior to the suspension date, and the member is notified by the method of Article 27 (1).
③ In the case of Paragraph 2, the Company shall refund the paid items that have not been used or the period of use remains in accordance with Article 24, Paragraph 3.
Article 14 (Collection of Information, etc.)
① The company can save and store chat contents between members, and this information is only retained by the company. The company can access this information only when it is for mediating disputes between members, handling complaints, or maintaining game order, and third parties are authorized according to laws and regulations.
② If the company or a third party reads the chat information pursuant to Paragraph 1, the company notifies the member of the reason and scope of the access in advance. However, if this information needs to be viewed in connection with the investigation, processing, confirmation of prohibited acts or remedy for damages caused by the acts pursuant to Article 10, Paragraph 1, it may be notified afterwards.
③ The Company may collect and utilize the member's mobile device information (settings, specifications, operating system, version, etc.), excluding the member's personal information, for smooth and stable operation of the service and improvement of service quality.
④ The company may request additional information from members for the purpose of improving service and introducing services to members. The member may approve or reject this request, and if the company makes this request, the member will be notified that this request may be rejected.
Article 15 (provision of advertisement)
① The company may place advertisements in the game service related to the operation of the service. In addition, only members who have consented to the reception can transmit advertising information by e-mail, text service (LMS/SMS), push message, etc. In this case, the member may refuse to receive at any time, and the company does not send advertising information when the member refuses to receive.
② Among the services provided by the company, it may be linked to advertisements or services provided by others through banners or links.
③ If it is linked to advertisements or services provided by others pursuant to Paragraph 2, the company does not guarantee reliability and stability, as the services provided in that area are not the service area of the company. Is not responsible. However, this is not the case if the company does not intentionally or gross negligence to facilitate the occurrence of damage or take measures to prevent damage.
Article 16 (Attribution of copyright, etc.)
① The copyright and other intellectual property rights for the contents in the game service produced by the company belong to the company.
② Members of the information obtained by using the game service provided by the company, of which intellectual property rights belong to the company or provider, are reproduced and transmitted without prior consent of the company or provider (editing, publicity, performance, distribution, It includes broadcasting, the creation of secondary works, etc. It is not allowed to use it for commercial purposes or allow others to use it by means of the following).
③ Members shall refer to communication, images, sounds, and all data and information (hereinafter referred to as “user content”, including dialogue texts displayed in the game or uploaded or transmitted by members or other users through game applications or game services in connection with game services. I allow the company to use it in the following ways and conditions.
1.Use of the user's content, change of editing format, and other transformations (publication, reproduction, performance, transmission, distribution, broadcasting, creation of secondary works, etc., can be used in any form, and there are no restrictions on the period and region of use. )
2. Do not sell, rent or transfer user content for the purpose of transaction without prior consent of the user who created the user content
④ The company does not use the user content of the member that is not displayed in the game and is not integrated with the game service (e.g., posts on the general bulletin board) without the explicit consent of the member, and the member can delete such user content at any time. There is.
⑤ If the company determines that the postings in the service posted or registered by the member fall under the prohibited act pursuant to Article 10, Paragraph 1, the company may delete or move it or reject its registration without prior notice.
⑥ Members whose legal interests have been infringed due to information posted on the bulletin board operated by the company may request the company to delete the information or post refutation. In this case, the company will promptly take the necessary measures and notify the applicant.
⑦ This section is effective while the company operates the game service, and continues to apply after membership withdrawal.
Article 17 (purchase, use period and use of paid content)
① Paid content purchased by members within the game service can only be used on mobile devices that have downloaded or installed the application.
② The period of use of paid content purchased by a member follows the period specified at the time of purchase. However, if the service is interrupted pursuant to Article 13, Paragraph 2, the period of use of paid content without a fixed period shall be until the date of suspension of the service announced when the service is notified.
Article 18 (restrictions on the use of services for members)
① Members shall not act in violation of the member's obligations pursuant to Article 10, and in the case of such acts, the company shall restrict the member's use of services and delete related information (text, photos, videos, etc.) according to the following categories. You can take measures to restrict use including measures and other measures. The specific reasons and procedures for the restriction of use are determined in the operating policy of each game in accordance with Article 19, Paragraph 1.
1. Restriction of some privileges: Restriction of certain privileges such as chatting for a certain period of time
2. Restriction of character use: Restriction of the use of member characters for a certain period of time or permanently
3. Restriction of account use: Restriction of the use of member accounts for a certain period or permanently
4. Member use Restrictions: Restrict members' use of game services for a certain period or permanently
② If the restriction on use in Paragraph 1 is justified, the company does not compensate for the damages suffered by the member due to the restriction on use.
③ The company may suspend the service use of the account until the investigation for the following reasons is completed.
1. When a legitimate report is received that the account has been hacked or stolen
2. When an illegal program user or workplace is suspected of being an offender
3. When provisional measures for service use are necessary for other reasons
④ After the investigation in Paragraph 3 is completed, in the case of paid game services, the member's use time is extended by the amount of time suspended or compensated with a paid service or cash equivalent thereto. However, this is not the case if the member falls under each of the subparagraphs of paragraph 3.
Article 19 (reasons and procedures for use restriction measures)
① The company determines the specific reasons and procedures for the restriction of use pursuant to Article 18, Paragraph 1, considering the content, degree, frequency, and results of prohibited acts under Article 10, Paragraph 1, etc.
② In the event that the company takes measures to restrict use as stipulated in Article 18, Paragraph 1, the following items will be notified to members in advance. However, if there is an urgent need to take action, it may be notified afterwards.
1. Reasons for the restriction of
use 2. Type and period of the
restriction of use 3. How to file an objection to the restriction of use
Article 20 (Procedure for objection to measures to restrict use)
① When a member wishes to object to the Company's restriction on use, he or she must submit an objection request to the Company in writing, e-mail, or a similar method within 14 days from the date of receipt of the notification of this action.
② The company will respond in writing, e-mail, or a similar method to the reason for the objection within 15 days from the date of receipt of the objection form under paragraph 1. However, if it is difficult to answer within this period, the company will notify the reason and processing schedule.
③ If the reason for objection is reasonable, the company will take action accordingly.
Chapter 5 withdrawal of subscription, refund of overpayment and termination of use contract
Article 21 (Payment)
① In principle, the charging and payment of the purchase price for the content is in accordance with the policies and methods set by the mobile carrier or open market operator. In addition, the limit for each payment method may be granted or adjusted according to the policy set by the company or open market business or the government policy.
② When the content purchase price is paid in foreign currency, the actual billed amount may differ from the price displayed at the service store, etc. due to exchange rates and fees.
Article 22 (withdrawal of subscription, etc.)
① Members who have signed a contract for the purchase of paid content with the company can withdraw the subscription without paying extra fees or penalties within 7 days from the later of the purchase contract date or the content availability date.
② A member may not withdraw the subscription pursuant to Paragraph 1 against the company's intention in the following cases. However, in the case of a purchase contract consisting of indispensable contents, this does not apply to the rest of the indispensable contents that do not fall under any of the following items.
1. Paid content used or applied immediately after purchase
2. Content for which additional benefits are used when additional benefits are provided
3. In the event that the opening act is viewed as use or there is an opening act of content whose utility is determined upon opening
③ In the case of contents that cannot be withdrawn according to the provisions of Paragraph 2, the Company shall clearly indicate the facts in a place where members can easily see them, and provide trial products for the contents (allowing temporary use, Provision, etc.) or if it is difficult to provide such information, we will provide information on the content so that the exercise of the rights of the member to withdraw subscription is not disturbed. If the company does not take such measures, the member may withdraw the subscription despite the reasons for restriction of withdrawal in each subparagraph of Paragraph 2.
④ If the content of paid content purchased notwithstanding paragraphs 1 and 2 is different from the content of the display or advertisement or is performed differently from the content of the purchase contract, within 3 months from the date the content becomes available. , You can withdraw your subscription within 30 days from the day you knew or became aware of the fact.
⑤ When a member withdraws the subscription, the company checks the purchase details through the platform operator or open market operator. In addition, the company may contact the member through the information provided by the member to confirm the legitimate reason for the member's withdrawal, and may request additional proof.
⑥ If subscription withdrawal is made in accordance with the provisions of Paragraphs 1 through 4, the Company shall collect the member's paid content without delay and refund the price within 3 business days. In this case, when the company delays the refund, the delayed interest calculated by multiplying the interest rate stipulated in Article 21-3 of the 「Consumer Protection Act in Electronic Commerce Transactions, etc.」 and the Enforcement Decree of the same Act is paid for the delay period.
⑦ When a minor enters into a content purchase contract on a mobile device, the Company notifies that the minor or legal representative can cancel the contract without the consent of the legal representative. When signed, the minor or legal representative can cancel the contract with the company. However, it cannot be canceled if a minor purchases the content with the property that the legal representative determined and allowed the disposal, or if the minor made him believe that he was an adult or believed that he had the consent of the legal representative.
⑧ Whether the party to the content purchase contract is a minor is determined based on the mobile device on which the payment was made, information on the payment entity, and the name of the payment method. In addition, the company may request the submission of documents proving that it is a minor and legal representative to confirm whether it is a legitimate cancellation.
Article 23 (refund of overpayment)
① In case of overpayment, the company refunds the overpayment to the member. However, if the overpayment is caused by the member's negligence without intention or negligence of the company, the actual cost for the refund is borne by the member within a reasonable range.
② Payment through the application is in accordance with the payment method provided by the open market operator, and if overpayment occurs during the payment process, you must request a refund from the company or open market operator.
③ Communication charges (call charges, data call charges, etc.) incurred by downloading applications or using network services may be excluded from the refund.
④ Refund is processed according to the refund policy of each open market operator or company depending on the operating system type of the mobile device using the service.
⑤ The company can contact the member through the information provided by the member to process the refund of the overpayment, and can request the provision of necessary information. The company will refund within 3 business days from the date of receiving the information necessary for the refund from the member.
Article 24 (Termination of Contract, etc.)
① If a member does not want to use the service at any time, he or she can terminate the contract of use by withdrawing membership. Due to membership withdrawal, all game usage information held by the member in the game service is deleted and cannot be restored.
② If there is a significant reason that the member cannot maintain this contract, such as committing an act prohibited by this Agreement, its operating policy, or service policy, the Company shall suspend the use of the service or sign the contract Can be terminated.
③ Refunds and damages pursuant to Paragraphs 1 and 2 are handled in accordance with the 「Contents User Protection Guidelines」.
④ In order to protect the personal information of members who have not used the company's services for one year consecutively from the date of use of the service (hereinafter referred to as “dormant account”), the company terminates the contract of use and measures such as destruction of personal information of members. You can take it. In this case, the member will be notified of the fact that measures such as termination of the contract and destruction of personal information will be taken 30 days before the action date and the personal information to be destroyed.
Chapter 6 Compensation for Damage and Disclaimer, etc.
Article 25 (Compensation for Damage)
① If the company or member inflicts damage to the other party by violating these terms and conditions, it is liable to compensate for the damage. However, this is not the case if there is no intention or negligence.
② In case the company enters into an alliance contract with an individual service provider and provides individual services to members, the individual service provider's notice after the member agrees to these individual service terms and conditions. In the event of damage to a member due to negligence or negligence, the individual service provider is responsible for the damage.
Article 26 (Company's Disclaimer)
① The company is not responsible for the provision of the service if it is unable to provide the service due to natural disasters or equivalent force majeure.
② The company is not responsible for any damages caused by other similar reasons, such as maintenance, replacement, regular inspection, and construction of service facilities. However, this is not the case in the case of intentional or negligence of the company.
③ The company is not responsible for any obstacles in using the service due to intentional or negligence of the member. However, this is not the case if the member has an inevitable or justifiable reason.
④ The company shall not be held liable for the reliability and accuracy of information or data posted by the member in connection with the service unless there is intentional or serious negligence.
⑤ The Company is not obligated to intervene in transactions or disputes arising from the service with other members or others, and the Company is not liable for any damages resulting therefrom.
⑥ The company is not responsible for any damages incurred to members in connection with the use of free services. However, this is not the case in the case of intentional or gross negligence of the company.
⑦ The company shall not be held liable for any failure or loss of the member's expected profits by using the service.
⑧ The company is not responsible for the loss of members' game experience, ratings, items, and game money. However, this is not the case in the case of intentional or negligence of the company.
⑨ The company is not responsible for third-party payments caused by members not managing passwords for mobile devices and passwords provided by open market operators. However, this is not the case in the case of intentional or negligence of the company.
⑩ If a member cannot use all or part of the content due to changes in mobile device, mobile device number, operating system (OS) version change, overseas roaming, and telecommunication company change, the company is not responsible for this. However, this is not the case in the case of intentional or negligence of the company.
⑪ If a member deletes content or account information provided by the company, the company is not responsible for this. However, this is not the case in the case of the company's intention or negligence.
⑫ The company is not responsible for any damages caused by temporary members using the service. However, this is not the case in the case of intentional or negligence of the company.
Article 27 (Notice to Members)
① When the company notifies the member, the member's e-mail address, e-memo, a message in the game service, and a text message (LMS/SMS) can be used.
② If the company notifies all members, it can replace the notice in Paragraph 1 by posting it in the game service for more than 7 days or by presenting a pop-up screen.
Article 28 (jurisdiction and governing law)
These Terms and Conditions are governed and interpreted in accordance with the laws of the Republic of Korea. If a lawsuit is filed due to a dispute between the company and a member, the court in accordance with the procedures prescribed by the law shall be the competent court.
Article 29 (Member's Grievance and Dispute Resolution)
① In consideration of the member's convenience, the company guides how to present members' opinions or complaints in the game service or on the connection screen. The company operates dedicated personnel to handle the opinions and complaints of these members.
② If the opinions or complaints raised by members are objectively recognized as legitimate, the company will promptly deal with them within a reasonable period. However, if the processing takes a long time, the reason for the long period and the processing schedule will be notified to the member in the game service or in accordance with Article 27 (1).
③ If a dispute arises between the company and a member and a third dispute mediation agency mediates it, the company can faithfully prove the matters taken to the member, such as restriction of use, and follow the mediation agency's mediation.
Article 30 (Language of Terms and Conditions)
If the company provides a translated version of these terms and conditions, it is for informational purposes only. If the translated version has a different meaning from the Korean version, the Korean version will be applied.